Top 5 Mistakes to Avoid When Hiring a Roofing Contractor in North Texas

Hiring a roofing contractor in North Texas isn’t just about getting the lowest price—it’s about finding a trustworthy partner who can ensure your roof will protect your home or commercial building for years to come. The region’s unique climate—with its scorching summers, sudden hailstorms, and heavy rains—demands expertise that not every roofer can provide. Unfortunately, many property owners fall into common traps when hiring a contractor, leading to poor results, unexpected expenses, or ongoing roof issues.

Whether you’re replacing an aging residential roof in Waxahachie or managing a commercial re-roof in Dallas, this guide will help you steer clear of five costly mistakes and ensure a smooth roofing project from start to finish.

Mistake 1. Hiring Without Checking Licensing and Insurance

In Texas, roofing contractors are not required to carry a state-issued license. This makes it even more important to verify credentials before hiring. A reputable roofer should always provide proof of general liability insurance and workers’ compensation.

Without insurance, you could be responsible for property damage or injuries that occur on your site. Reputable contractors will also carry certifications from roofing manufacturers, indicating they’re trained in proper installation methods. At Shepherd Roofing, for example, we’re certified by Mule-Hide and members of the National Roofing Contractors Association (NRCA), giving our clients confidence in our standards and expertise.

Logos of certifications from shepherd roofing and renovations

Mistake 2. Choosing the Cheapest Quote

Getting multiple bids is smart, but don’t fall for the lowest one without understanding what’s included. A surprisingly low quote might mean shortcuts on materials, unskilled labor, or an unreliable timeline. In many cases, the savings upfront can lead to long-term costs in the form of leaks, repairs, or early replacement.

Instead, compare quotes side by side. Look for details on materials (brand and type), installation methods, warranty terms, and expected timeline. Ask questions like: Does this include underlayment? Will flashing be replaced? Who is responsible for clean-up? Reputable roofers will happily walk you through every line of the estimate.

Mistake 3. No Written Proposal or Contract

A handshake agreement might sound convenient, but it leaves too much room for misunderstanding. Always get a written proposal or contract before work begins. It should outline:

  • Scope of work (what will be removed, replaced, installed)
  • Specific materials and brands
  • Start and completion dates
  • Payment schedule
  • Cleanup expectations
  • Warranty details

The contract should also specify how weather delays or change orders will be handled. A clear agreement helps prevent disputes and keeps everyone accountable.

Mistake 4. Ignoring Reviews and References

Online reviews can provide valuable insights into a contractor’s reliability, communication, and craftsmanship. Don’t just glance at the star rating—read the comments to see how the company handles problems and communicates with clients. Google, Facebook, and the Better Business Bureau (BBB) are all good sources.

Also ask the contractor for recent local references, preferably in your area. A credible roofer won’t hesitate to provide them. Ask past clients about their overall experience, any delays or surprises, and whether they’re satisfied with the finished roof months later.

Screenshot review from Shepherd Roofing and RenovationsScreenshot review from Shepherd Roofing and Renovations

Mistake 5. Overlooking Warranty Details

Warranties vary widely from one contractor or manufacturer to another. Some cover only materials, while others include workmanship. Some warranties last 10 years, while others extend 25 years or more.

Ask whether the warranty is transferable (important if you plan to sell your property), what actions could void it, and who to call if you experience an issue.

At Shepherd Roofing & Renovations, we provide both manufacturer warranties and a workmanship guarantee, giving our clients peace of mind long after the job is done.

 

Bonus Tip: Choose a Local, Certified Contractor

Local companies understand the unique challenges of roofing in Texas. They’re familiar with local permitting processes, wind and hail patterns, and the specific roofing materials that work best in the area. Shepherd Roofing proudly serves DFW and East Texas, bringing years of experience and a commitment to getting it right the first time.

We’re also certified by leading manufacturers like Mule-Hide, and we’re part of the NRCA—further proof that we meet the highest standards in safety, training, and installation quality.

If you’re planning a roofing project in North Texas, don’t leave anything to chance. Work with a certified, insured, and highly rated roofing company that has your best interest at heart.

Call Shepherd Roofing & Renovations today at (972) 244-3705 or visit www.shepherdroofingrenovations.com/contact-us to schedule your free roof inspection. Let’s make your roof the strongest part of your home.